AMI Trivia FAQ
Trivia Game Play
Can players join a game already in progress?
Yes. Once a player opens the app and selects a venue, they will be immediately entered into the current game regardless of how far along it may be.
What is the cost to play for patrons?
AMI Trivia is always free to play.
What is the maximum number of players per game?
There is no technical limit to the number of players who can play a game at once. The leaderboard will only show the top 20 players.
How much time is there in between questions?
There are just a few seconds in between questions 1-6 and questions 7-12. After Question 6, there is a 2-minute game break.
How much time is there between games?
Games are 20 minutes long, with approximately 3 minutes in between each game.
Does the game run 24/7?
Schedules include games from 7:00am until 5:00am the next day. If the media player is powered on during that time, a game will run. Games will also continue to run in the background if you were to change the input on the TV.
How do I report an incorrect question/answer?
If you see a question, answer, or factoid that you believe to be incorrect, please send us an e-mail at triviafeedback@amientertainment.com. Please include as much detail about the question as possible.
Trivia Game Management
Can I choose a specific category for a scheduled tournament?
Right now, a scheduled tournament will include the categories during that period as listed on the weekly game schedule that venue has selected.
Which of the game management features are available to staff in Co-Pilot?
Currently, all changes to trivia settings must be completed on the Operator Website (amientertainment.net).
Can venue managers set up and manage their own tournaments or do they need to speak to an operator?
Currently, Operators must set up tournaments for venues.
How do I run tournaments at my venue(s)?
Please check out our Tournament Guide or Video Tutorial for more information.
Can I change the game that is currently playing on the TV?
No, you cannot change the game currently playing.
Can I change the game schedule?
Yes. There are currently 7 schedules to choose from. To change your existing schedule to one of the others, please visit the Operator website. A schedule change will not take effect until 7:00am the next morning.
Can I create my own schedule?
Currently, you cannot create your own schedule.
Can I request a new game?
If you have a suggestion for a new game category, please feel free to send us an e-mail at triviafeedback@amientertainment.com.
Can I remove a game from the schedule?
Currently, we are not able to accommodate removals of games from schedules.
Trivia Setup
What internet speed is required for the game to run?
An internet speed of 25Mbps minimum with a latency under 100ms is required for smooth trivia game play. Low latency is the most important factor for Trivia game play.
Does every venue need a media player to play trivia?
A media player is required at every venue, but the signal can be shared to multiple TVs with a splitter or matrix.
Is an AMI jukebox a requirement to offer AMI Trivia?
An AMI jukebox is not required to offer AMI Trivia.
When will old hardware be discontinued/taken offline?
Tap TV Trivia legacy hardware will be taken offline January 31, 2025.
Do you need a dedicated TV connected for trivia play?
You do not need a dedicated TV for AMI trivia play. You can switch the input on the TV as needed for gameplay.
If I have a venue that no longer wants to offer trivia, can I move the trivia hardware to a different venue?
Yes. Hardware can easily be moved from one venue to another. All that is required is a reassignment of that box to the new venue on the Operator Website.